Quality Policy

From the very beginning of its activity in Bulgaria, Pharmtex Medical creates excellent conditions for successful business with our clients by importing and distributing medical devices from globally established partners.

Taking a worthy place in the marketing of medical devices, we want to further enhance our internal efficiency by providing proactive and stricly personalized business services, with the sole goal to justify the confidence of our many customers on the highly competitive markets today and for the future.

Our system of quality management is a modern and powerful tool to face all our customers with confidence that we understand and are able to fulfill all their requirements in a rapidly changing business environment and to reach their full satisfaction.

We plan to constantly analyze, refine and improve the system of quality management in order to contribute to improving the quality of commercial service that not only conform to international norms and standards, but to exceed the needs and expectations of consumers.

In an effort to reach the above results, we build long lasting and mutually beneficial relationships and work in close proximity with customers and suppliers who are our close partners.

We strive to expand our activities and to increase our staff on a permanent basis. Each of our employees are vested personal powers and responsibilities relating to the quality of commercial services. Our people, their goodwill and desire for success and well-being is the most valuable resource. Only by them and for them this policy makes sense.